Frequently Asked Questions
Find answers to common questions about our beauty products and services
Are DHB products cruelty-free?
Yes, all DHB products are 100% cruelty-free. We do not test on animals at any stage of product development.
How do I know which skincare product is right for my skin type?
Each product page features a 'Best For' section. You can also take our online Skin Quiz for a personalized recommendation.
Are your products safe for sensitive skin?
Our formulas are dermatologically tested; however, we recommend performing a patch test before full application.
Do you offer international shipping?
Currently, we ship to over 30 countries worldwide. Shipping rates and delivery times vary by location.
What is the shelf life of your beauty products?
Most of our products have a shelf life of 12 months after opening. Please check the PAO (Period After Opening) symbol on the packaging.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but you can request a cancellation within 1 hour of purchase by contacting support.